Here are available links to learn more about wireless, telecommunications, and accessibility in depth.

Government Websites and News Releases

Canadian Radio-television and Telecommunications Commission (CRTC)

Direct Video Calling – Government Services

Direct Video Calling Increases Access for Deaf Citizens – USA – White House news release
White House Executive Order – USA – Executive Order 13571–Streamlining Service Delivery and Improving Customer Servic

Other US government Direct Video Calling
FCC ASL Consumer Support Line
Direct Video Calling – Accessible Communications for Everyone (ACE)
EEOC Launches Direct Video Access to ASL Speakers for the Deaf and Hard of Hearing

Other National or International examples of Direct Video Calling for Customer Support Services
SRV Canada VRS Customer Services
New Zealand Relay Video Interpreting Service (VIS) Help Desk

Position Papers on Technology and Accessibility

Disability/Accessibility Offices

Text-911 related Links

Apps available in the USA

Advertisements – PSA’s

Jeenee’s advertisement for Deaf Australians – a video advertisement created in partnership between Deaf Australia and Jeenee Mobile
From the Grapevine website regarding innovation:  An article about Glide, the video-texting app

Other Canadian Telecommunication Links & Resources

SRV Canada VRS – EN – Facebook Page
SRV Canada VRS – FR – Facebook Page
SRV Canada VRS – EN – Youtube
SRV Canada VRS – FR – Youtube

BCVRS Documents & Resources:

  • CRTC TNC 2013-155
    First Intervention
    Presentation at Public Hearing (powerpoint)
    Video Link
    What If… The Quest for VRS in Canada Video Preview:

    Transcript of Presentation at hearing
    Final Intervention
  • CRTC TNC 2014-188
    BCVRS Response
  • Other handy BCVRS resources

Other public VRS reports:

  • Mission Consulting (Bell) VRS Feasibility Report


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