This list was provided courtesy of the Ontario Video Relay Services Committee’s TNC 2021-102: Review of Video Relay Services Intervention. CDBC.VRS-DWCC expresses gratitude to the OVRSC team for supplying a clear list of features to reference as a checklist for the CAV and CRTC.
The OVRSC pointed out, in its TNC 2021-102 intervention that the following list of features needed to be added to the SRV Canada VRS app before the VRS user experience is functionally equivalent to hearing users that make regular phone calls.
The example of personal features are not limited to:
Interoperability with Other Jurisdictions’ VRS Systems