{"id":16,"date":"2015-08-07T01:00:21","date_gmt":"2015-08-07T01:00:21","guid":{"rendered":"http:\/\/www.deafwireless.ca\/?page_id=16"},"modified":"2023-01-06T17:47:44","modified_gmt":"2023-01-07T01:47:44","slug":"resources","status":"publish","type":"page","link":"https:\/\/www.deafwireless.ca\/index.php\/resources\/","title":{"rendered":"Resources"},"content":{"rendered":"<p>Here are available links to learn more about wireless, telecommunications, and accessibility in depth.<\/p>\n<p><span style=\"text-decoration: underline;\">Government Websites and News Releases<\/span><\/p>\n<p><a href=\"http:\/\/crtc.gc.ca\" target=\"_blank\" rel=\"noopener\">Canadian Radio-television and Telecommunications Commission (CRTC)<\/a><\/p>\n<ul>\n<li style=\"padding-left: 30px;\"><a href=\"http:\/\/www.crtc.gc.ca\/eng\/info_sht\/t13.htm\" target=\"_blank\" rel=\"noopener\">Wireless Code\u00a0<\/a><\/li>\n<li style=\"padding-left: 30px;\"><a href=\"http:\/\/www.crtc.gc.ca\/eng\/phone\/acces\/index.htm\" target=\"_blank\" rel=\"noopener\">Accessible Phone Services<\/a><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">Direct Video Calling &#8211; Government Services<\/span><\/p>\n<p><a href=\"https:\/\/www.whitehouse.gov\/blog\/2015\/07\/28\/direct-video-calling-increases-access-deaf-citizens\" target=\"_blank\" rel=\"noopener\">Direct Video Calling Increases Access for Deaf Citizens<\/a>\u00a0&#8211; USA &#8211; White House news release<br \/>\n<a href=\"https:\/\/obamawhitehouse.archives.gov\/the-press-office\/2011\/04\/27\/executive-order-13571-streamlining-service-delivery-and-improving-custom\">White House Executive Order <\/a>&#8211; USA &#8211;\u00a0Executive Order 13571&#8211;Streamlining Service Delivery and Improving Customer Services<br \/>\n<span style=\"text-decoration: underline;\"><br \/>\nOther US government Direct Video Calling<br \/>\n<\/span><a href=\"https:\/\/www.fcc.gov\/fcc-asl-consumer-support-line\">FCC ASL Consumer Support Line<br \/>\n<\/a><a href=\"https:\/\/www.fcc.gov\/dvc\">Direct Video Calling <\/a>&#8211; Accessible Communications for Everyone (ACE)<br \/>\n<a href=\"https:\/\/www.eeoc.gov\/eeoc\/newsroom\/release\/12-11-15.cfm\">EEOC Launches Direct Video Access to ASL Speakers for the Deaf and Hard of Hearing<\/a><\/p>\n<p><span style=\"text-decoration: underline;\">Other National or International examples of Direct Video Calling for Customer Support Services<br \/>\n<\/span><a href=\"https:\/\/srvcanadavrs.ca\/en\/customer-service\/\">SRV Canada VRS Customer Services<\/a><br \/>\n<a href=\"http:\/\/nzvis.co.nz\/support\/\">New Zealand Relay Video Interpreting Service (VIS) Help Desk<\/a><\/p>\n<p><span style=\"text-decoration: underline;\">Position Papers on Technology and Accessibility<\/span><\/p>\n<ul>\n<li><strong>International:<\/strong><a href=\"http:\/\/wfdeaf.org\/databank\/policies\/policy-position-paper-on-technology-accessibility\"><br \/>\nWFD&#8217;s Position Paper on Technology &amp; Accessibility<br \/>\n<\/a><a href=\"http:\/\/deafaustralia.org.au\/advocacy\/communications\/\" target=\"_blank\" rel=\"noopener\">Deaf Australia &#8211; Advocacy &#8211; Communications (several links for various position papers)<\/a><\/li>\n<li><strong>Canadian:<\/strong><a href=\"https:\/\/www.chs.ca\/canadian-hearing-society-position-paper-national-video-relay-services\" target=\"_blank\" rel=\"noopener\"><br \/>\nCanadian Hearing Society (CHS)&#8217;s Position Paper on National Video Relay Services<br \/>\n<\/a><a href=\"http:\/\/www.cad.ca\/telecommunications.php\" target=\"_blank\" rel=\"noopener\">Canadian Association of the Deaf&#8217;s Position Paper on Telecommunications<\/a><\/li>\n<li><strong>United States:<\/strong><br \/>\n<a href=\"http:\/\/nad.org\/position-statement-functionally-equivalent-telecommunications-deaf-and-hard-hearing-people\" target=\"_blank\" rel=\"noopener\">National Association of the Deaf (USA) &#8211; Position Statement on Functionally Equivalent Telecommunications for Deaf and Hard of Hearing People<\/a><\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Disability\/Accessibility Offices<\/span><\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.fcc.gov\/encyclopedia\/disability-rights-office\" target=\"_blank\" rel=\"noopener\">FCC Disability Rights Office &#8211; USA<\/a><\/li>\n<li><a href=\"https:\/\/www.fcc.gov\/disability-advisory-committee\" target=\"_blank\" rel=\"noopener\">Disability Advisory Committee &#8211; USA<\/a><\/li>\n<li><a href=\"https:\/\/www.fcc.gov\/document\/fcc-adds-american-sign-language-consumer-support-line-videophone\" target=\"_blank\" rel=\"noopener\">FCC&#8217;s ASL Accessible Consumer Line &#8211; USA<\/a><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">Text-911 related Links<\/span><\/p>\n<ul>\n<li><a href=\"http:\/\/www.ecomm911.ca\/calling-911\/T911system.php\" target=\"_blank\" rel=\"noopener\">E-Comm 911 and WIDHH (Western Institution of Deaf and Hard of Hearing)<\/a><\/li>\n<li><a href=\"http:\/\/textwith911.ca\/service-availability\/\" target=\"_blank\" rel=\"noopener\">Text with 911 links<\/a><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">Apps available in the USA<\/span><\/p>\n<ul>\n<li><a href=\"http:\/\/www.ten43.com\/apps\/Advanced911-iphone.html\" target=\"_blank\" rel=\"noopener\">Advanced 911 \u00a0by Ten43 Technologies<\/a><\/li>\n<li><a href=\"https:\/\/itunes.apple.com\/us\/app\/911-help-sms-911helpsms-ice\/id798026644?mt=8\" target=\"_blank\" rel=\"noopener\">911 Help SMS by Cab Match LLC<\/a><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">Advertisements &#8211; PSA&#8217;s<\/span><\/p>\n<p><a href=\"https:\/\/vimeo.com\/126859427\" target=\"_blank\" rel=\"noopener\">Jeenee&#8217;s advertisement for Deaf Australians<\/a>\u00a0&#8211; a video advertisement created in partnership between <a href=\"http:\/\/deafaustralia.org.au\" target=\"_blank\" rel=\"noopener\">Deaf Australia<\/a> and <a href=\"http:\/\/www.jeenee.org.au\" target=\"_blank\" rel=\"noopener\">Jeenee Mobile<\/a><br \/>\nFrom the Grapevine website regarding innovation: \u00a0<a href=\"http:\/\/www.fromthegrapevine.com\/innovation\/glide-deaf-app\" target=\"_blank\" rel=\"noopener\">An article about Glide, the video-texting app<\/a><\/p>\n<p><strong><span style=\"text-decoration: underline;\">Other Canadian Telecommunication Links &amp; Resources<\/span><\/strong><\/p>\n<p><a href=\"https:\/\/srvcanadavrs.ca\/en\/\" target=\"_blank\" rel=\"noopener\">SRV Canada VRS &#8211; ENGLISH Website<\/a><br \/>\n<a href=\"https:\/\/srvcanadavrs.ca\/fr\/\" target=\"_blank\" rel=\"noopener\">SRV Canada VRS &#8211; FRENCH Website<\/a><br \/>\n<a href=\"https:\/\/www.facebook.com\/groups\/1719180181442010\/\" target=\"_blank\" rel=\"noopener\">SRV Canada VRS &#8211; EN &#8211; Facebook Page<\/a><br \/>\n<a href=\"https:\/\/www.facebook.com\/groups\/1358472017550607\/\" target=\"_blank\" rel=\"noopener\">SRV Canada VRS &#8211; FR &#8211; Facebook Page<\/a><br \/>\n<a href=\"https:\/\/www.youtube.com\/channel\/UCSezNlsbS8mXua3Mun5UntQ\" target=\"_blank\" rel=\"noopener\">SRV Canada VRS &#8211; ASL &#8211; Youtube<\/a><br \/>\n<a href=\"https:\/\/www.youtube.com\/channel\/UCHW_0pfVqvFIZRhHcpNnetg\" target=\"_blank\" rel=\"noopener\">SRV Canada VRS &#8211; LSQ &#8211; Youtube<\/a><\/p>\n<p><strong>BCVRS\u00a0Documents &amp; Resources:<br \/>\n<\/strong><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/OPEN-LETTER-of-Gratitude-to-the-CRTC-on-behalf-of-the-Deaf-CommunityFINAL5PointsFlipped.pdf\" target=\"_blank\" rel=\"noopener\">BCVRS Open Letter to CRTC<\/a><br \/>\nNational VRS Awareness Day Rallies &#8211;<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/VRS-Awareness-Day-The-Five-Points-21-September-2012.pdf\" target=\"_blank\" rel=\"noopener\">&#8220;The Five Points&#8221;\u00a0<\/a>&#8211; 21 September 2012<br \/>\n<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/13-September-2012-CRTCResponsetoOPENLETTER.pdf\" target=\"_blank\" rel=\"noopener\">CRTC responds to Open Letter penned by BCVRS Committee<\/a> &#8211; 13 September 2012<\/p>\n<p><strong>Proceeding:<\/strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.crtc.gc.ca\/eng\/archive\/2013\/2013-155.htm\" target=\"_blank\" rel=\"noopener\">\u00a0CRTC TNC 2013-155<br \/>\n<\/a><\/span><br \/>\n1 &#8211; Written\u00a0<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/17-May-2013-BCVRS-First-Intervention-CRTC-TNC-2013-155.pdf\" target=\"_blank\" rel=\"noopener\">First Intervention &#8211; 17 May 2013<br \/>\n<\/a><br \/>\n<strong>2 &#8211; Presentation at the public hearing in Gatineau:<\/strong><br \/>\n2a &#8211;\u00a0<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/24-October-2013-BCVRS-Presentation-at-Public-Hearing-for-CRTC-TNC-2013-155.pdf\" target=\"_blank\" rel=\"noopener\">Powerpoint presentation at Public Hearing<\/a><br \/>\n2b &#8211; Video presentation\u00a0<a href=\"https:\/\/youtu.be\/TBNuQs4rYT8\">Link<br \/>\n<\/a><br \/>\n<strong>What If&#8230; The Quest for VRS<\/strong> <strong>in Canada<\/strong> Video:<\/p>\n<p style=\"padding-left: 30px;\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/TBNuQs4rYT8\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>2c &#8211; <a href=\"https:\/\/youtu.be\/b2wvZclC7bA\" target=\"_blank\" rel=\"noopener\">ASL video of BCVRS Presentation<\/a><br \/>\n2d &#8211; <a href=\"https:\/\/www.youtube.com\/watch?v=xYm8KblNECc\">ASL video of BCVRS Q &amp; A with CRTC after the presentation<\/a><br \/>\n2e &#8211; E<a href=\"http:\/\/www.crtc.gc.ca\/eng\/transcripts\/2013\/tt1024.html\" target=\"_blank\" rel=\"noopener\">nglish Transcript of BCVRS Presentation at the hearing<\/a><\/p>\n<p>3 &#8211; Written:\u00a0<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/14-November-2013-BCVRS-Final-Submission-for-CRTC-TNC-2013-155.pdf\" target=\"_blank\" rel=\"noopener\">BCVRS Final Intervention for TNC 2013-155<\/a><\/p>\n<p><strong>Resulting Policy: <a href=\"http:\/\/www.crtc.gc.ca\/eng\/archive\/2014\/2014-187.htm?_ga=2.18204029.532851328.1517187456-1362285626.1517187456\" target=\"_blank\" rel=\"noopener\">CRTC Telecom Regulatory Policy (TRP) 2014-187<\/a><\/strong><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/14-November-2013-BCVRS-Final-Submission-for-CRTC-TNC-2013-155.pdf\" target=\"_blank\" rel=\"noopener\"><br \/>\n<\/a><\/p>\n<p><strong>Proceeding:\u00a0<\/strong><strong><a href=\"http:\/\/www.crtc.gc.ca\/eng\/archive\/2014\/2014-188.htm\" target=\"_blank\" rel=\"noopener\">CRTC TNC 2014-188<br \/>\n<\/a><\/strong><br \/>\n<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/28-September-2014-BCVRS-FIrst-Intervention-for-TNC-2014-188-.pdf\" target=\"_blank\" rel=\"noopener\">BCVRS\u00a0Response for TNC 2014-188<\/a><\/p>\n<p><strong>Resulting Policy: <a href=\"http:\/\/www.crtc.gc.ca\/eng\/archive\/2014\/2014-659.htm?_ga=2.178177505.532851328.1517187456-1362285626.1517187456\" target=\"_blank\" rel=\"noopener\">CRTC Telecom Regulatory Policy (TRP) 2014-659<\/a><\/strong><\/p>\n<p><span style=\"text-decoration: underline;\">Other public VRS reports:<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/0-120229-Mission-Consulting-FULL-EN.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>Mission Consulting (Bell) VRS Feasibility Report &#8211; ENGLISH<\/strong><\/span><\/a><\/li>\n<li><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/0-120229-Mission-Consulting-FULL-FR.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>Mission Consulting (Bell) VRS Feasibility Report &#8211; FRENCH<\/strong><\/span><\/a><\/li>\n<\/ul>\n<p><strong>BELL Mission Consulting VRS Report Chapter by Chapter:<\/strong><\/p>\n<p>Chapter 1 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/1-Report-Mission-Consulting-re-2013-155-Phase-01-Project-Confirmation.pdf\">Project Confirmation<\/a><br \/>\nChapter 2 &#8211;<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/2-Report-Mission-Consulting-re-2013-155-Phase-02-Legal-Background-for-Canadian-VRS.pdf\"> Legal Background for Canadian VRS<\/a><br \/>\nChapter 3 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/3-Report-Mission-Consulting-re-2013-155-Phase-03-Consumer-Interests-and-Perspectives.pdf\" target=\"_blank\" rel=\"noopener\">Consumer Interests and Perspectives<\/a><br \/>\nChapter 4 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/4-Report-Mission-Consulting-re-2013-155-Phase-04-VRS-Models-in-Other-Countries.pdf\">VRS Models in Other Countries<\/a><br \/>\nChapter 5 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/5-Report-Mission-Consulting-re-2013-155-Phase-05-Technologies-and-their-Forecasts.pdf\" target=\"_blank\" rel=\"noopener\">Technologies and their Forecasts<\/a><br \/>\nChapter 6 &#8211;\u00a0 <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/6-Report-Mission-Consulting-re-2013-155-Phase-06-Interpreter-Considerations.pdf\">Interpreter Considerations<\/a><br \/>\nChapter 7 &#8211;\u00a0<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/7-Report-Mission-Consulting-re-2013-155-Phase-07-Quality-of-Service.pdf\" target=\"_blank\" rel=\"noopener\">Quality of Service<\/a><br \/>\nChapter 8 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/8-Report-Mission-Consulting-re-2013-155-Phase-08-Potential-Related-Services.pdf\" target=\"_blank\" rel=\"noopener\">Potential Related Services<\/a><br \/>\nChapter 9 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/9-Report-Mission-Consulting-re-2013-155-Phase-09-Forecasts-of-VRS-User-Demand.pdf\">Forecasts of VRS User Demand<\/a><br \/>\nChapter 10 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/10-Report-Mission-Consulting-re-2013-155-Phase-10-Cost-Variables-and-Forecasts.pdf\">Cost Variables and Forecasts<\/a><br \/>\nChapter 11 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/11-Report-Mission-Consulting-re-2013-155-Phase-11-Potential-Canadian-VRS-Models.pdf\">Potential Canadian VRS Models<\/a><br \/>\nChapter 12 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/12-Report-Mission-Consulting-re-2013-155-Phase-12-Final-Report-24-Feb-2012-2.pdf\">Final Report<\/a><\/p>\n<p><strong>Special Interest Topics from Mission Consulting Report:<\/strong><br \/>\n<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/14-Mission-Consulting-re-2013-155-Interpreter-training-program-expansion.pdf\" target=\"_blank\" rel=\"noopener\">Interpreting Training Expansion<\/a><br \/>\n<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/13-Mission-Consulting-re-2013-155-Education-and-Outreach.pdf\">Education &amp; Outreach<\/a><\/p>\n<p><strong>Bell Report Q&amp;A:<\/strong><br \/>\n<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/BELL-7-26-2012-response-to-CRTC-VRS-questions.pdf\" target=\"_blank\" rel=\"noopener\">Bell response to CRTC<\/a><\/p>\n<p><strong>TELUS Final Report:<br \/>\n<\/strong><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/TELUS-VRS-Final-Report.pdf\" target=\"_blank\" rel=\"noopener\">Telus Final Report &#8211; Video Relay Services Trial<br \/>\n<\/a><a style=\"color: #ff4b33;\" href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/Appendix-A-TELUS-Survey-VRS-Trial-FINAL-REPORT-2012.pdf\" target=\"_blank\" rel=\"noopener\">Appendix A &#8211; Trial Participant Survey Results<br \/>\n<\/a><strong>TELUS Report Q&amp;A:<br \/>\n<\/strong><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2018\/01\/TELUS-6-26-2012-response-to-CRTC-VRS-questions.pdf\" target=\"_blank\" rel=\"noopener\">Telus response to CRTC<\/a><\/p>\n<p><strong>Groupe Consult-Com Techno:<\/strong><br \/>\n<a href=\"https:\/\/crtc.gc.ca\/eng\/publications\/reports\/rp130307.pdf\" target=\"_blank\" rel=\"noopener\">Report on the Technical Feasibility of Implementing a Video Relay Service in Canada<\/a><\/p>\n<p><strong>CONNECTUS Consulting Report:<br \/>\n<\/strong><a href=\"http:\/\/www.crtc.gc.ca\/eng\/publications\/reports\/rp130213.pdf\" target=\"_blank\" rel=\"noopener\">The Evolution of Alternative Communications Technologies for the Deaf, Hard of Hearing and Speech Impaired<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here are available links to learn more about wireless, telecommunications, and accessibility in depth. Government Websites and News Releases Canadian Radio-television and Telecommunications Commission (CRTC) Wireless Code\u00a0 Accessible Phone Services Direct Video Calling &#8211; Government Services Direct Video Calling Increases\u2026<\/p>\n<p class=\"continue-reading-button\"> <a class=\"continue-reading-link\" href=\"https:\/\/www.deafwireless.ca\/index.php\/resources\/\">Read More<i class=\"crycon-right-dir\"><\/i><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"two_page_speed":[],"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":32,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":14326,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/pages\/16\/revisions\/14326"}],"wp:attachment":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}