{"id":13858,"date":"2020-08-19T16:01:52","date_gmt":"2020-08-19T23:01:52","guid":{"rendered":"http:\/\/www.deafwireless.ca\/?p=13858"},"modified":"2022-07-02T01:18:36","modified_gmt":"2022-07-02T08:18:36","slug":"wireless-accessibility-crtc2020178-accessibilitesansfil","status":"publish","type":"post","link":"https:\/\/www.deafwireless.ca\/index.php\/2020\/08\/19\/wireless-accessibility-crtc2020178-accessibilitesansfil\/","title":{"rendered":"CRTC 2020-178: Wireless Accessibility for People who are Deaf, Deaf-Blind and Hard of Hearing \/\/ Accessibilit\u00e9 sans fil pour les personnes sourdes, sourdes-aveugles et malentendantes"},"content":{"rendered":"\n<p><strong>19 August 2020, last update: Updated: 27 August 2021<br \/><br \/>Remarque :<\/strong> Les documents soumis au <strong><a href=\"https:\/\/crtc.gc.ca\/fra\/archive\/2020\/2020-178.htm\">CRTC ACT 2020-178<\/a> <\/strong>sont soumis en <strong>anglais seulement<\/strong>.<br \/><strong>Note: <\/strong>Documents submitted to <strong><a href=\"https:\/\/crtc.gc.ca\/eng\/archive\/2020\/2020-178.htm?_ga=2.16996153.1295083212.1630041016-1647346252.1628474797\">CRTC TNC 2020-178<\/a><\/strong> are submitted in English only.<strong><br \/><\/strong><\/p>\n<p>DWCC et al. submitted a total of 6 contributing reports, documents, and supplementary and visual infographic evidence for the record of TNC 2020-178.\u00a0<br \/><br \/>When you click the Images or the infographics, they preview the <span style=\"color: #ffff00;\">cover pages, <\/span>or the <span style=\"color: #ffff00;\">infographics<\/span> in full image sizes, and the direct <a href=\"https:\/\/www.deafwireless.ca\/index.php\/2020\/08\/19\/wireless-accessibility-crtc2020178-accessibilitesansfil\/\">links<\/a> to the documents and reports are available <span style=\"color: #00ff00;\"><strong>below<\/strong><\/span> the images as follows:<\/p>\n<p><span style=\"color: #ffff00;\"><strong>Intervention<\/strong><\/span><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/Intervention-Cover-Page.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-13887\" src=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/Intervention-Cover-Page-234x300.png\" alt=\"\" width=\"234\" height=\"300\" srcset=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/Intervention-Cover-Page-234x300.png 234w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/Intervention-Cover-Page-799x1024.png 799w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/Intervention-Cover-Page-768x985.png 768w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/Intervention-Cover-Page-117x150.png 117w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/Intervention-Cover-Page.png 936w\" sizes=\"auto, (max-width: 234px) 100vw, 234px\" \/><\/a><br \/><strong>Intervention: <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al.-INTERVENTION-for-CRTC-2020-178-27-August-2021.pdf\" target=\"_blank\" rel=\"noopener\">Deaf, Deaf-Blind, and Hard of Hearing Canadians&#8217; Wireless Accessibility &#8211; PDF<\/a><\/strong><\/p>\n<p><strong><span style=\"color: #ffff00;\">Wireless Survey Report<\/span><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/A-Stark-Reality-Cover-Image-FINAL.jpeg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-13886\" src=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/A-Stark-Reality-Cover-Image-FINAL-232x300.jpeg\" alt=\"\" width=\"232\" height=\"300\" srcset=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/A-Stark-Reality-Cover-Image-FINAL-232x300.jpeg 232w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/A-Stark-Reality-Cover-Image-FINAL-791x1024.jpeg 791w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/A-Stark-Reality-Cover-Image-FINAL-768x995.jpeg 768w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/A-Stark-Reality-Cover-Image-FINAL-1186x1536.jpeg 1186w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/A-Stark-Reality-Cover-Image-FINAL-116x150.jpeg 116w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/A-Stark-Reality-Cover-Image-FINAL.jpeg 1220w\" sizes=\"auto, (max-width: 232px) 100vw, 232px\" \/><\/a><br \/>Report 1: <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al-SURVEY-REPORT-A-Stark-Reality-TNC-2020-178-27-August-2021.pdf\" target=\"_blank\" rel=\"noopener\">A Stark Reality: Wireless Accessibility Issues and Challenges for Deaf, Deaf-Blind and Hard of Hearing Canadians &#8211; PDF<\/a><\/strong><\/p>\n<p><span style=\"color: #ffff00;\"><strong>Infographic 1 &#8211; Wireless Accessibility Survey\u00a0<br \/><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al-Wireless-Accessibility-Survey-INFOGRAPHIC-1-TNC-2020-178.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-13892\" src=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al-Wireless-Accessibility-Survey-INFOGRAPHIC-1-TNC-2020-178-107x300.png\" alt=\"\" width=\"156\" height=\"438\" srcset=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al-Wireless-Accessibility-Survey-INFOGRAPHIC-1-TNC-2020-178-107x300.png 107w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al-Wireless-Accessibility-Survey-INFOGRAPHIC-1-TNC-2020-178-365x1024.png 365w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al-Wireless-Accessibility-Survey-INFOGRAPHIC-1-TNC-2020-178-768x2152.png 768w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al-Wireless-Accessibility-Survey-INFOGRAPHIC-1-TNC-2020-178-548x1536.png 548w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al-Wireless-Accessibility-Survey-INFOGRAPHIC-1-TNC-2020-178-731x2048.png 731w\" sizes=\"auto, (max-width: 156px) 100vw, 156px\" \/><\/a><br \/><\/strong><\/span><\/p>\n<p>Infographic created by: <a href=\"https:\/\/www.facebook.com\/JBASergeant\">Jessica Sergeant\u00a0<\/a><\/p>\n<p><strong><span style=\"color: #ffff00;\">Mystery Shoppers Report<br \/><\/span><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/MYSTERY-SHOPPER-COVER-PAGE-IMAGE-FINAL.jpeg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-13894\" src=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/MYSTERY-SHOPPER-COVER-PAGE-IMAGE-FINAL-231x300.jpeg\" alt=\"\" width=\"231\" height=\"300\" srcset=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/MYSTERY-SHOPPER-COVER-PAGE-IMAGE-FINAL-231x300.jpeg 231w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/MYSTERY-SHOPPER-COVER-PAGE-IMAGE-FINAL-790x1024.jpeg 790w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/MYSTERY-SHOPPER-COVER-PAGE-IMAGE-FINAL-768x996.jpeg 768w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/MYSTERY-SHOPPER-COVER-PAGE-IMAGE-FINAL-1185x1536.jpeg 1185w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/MYSTERY-SHOPPER-COVER-PAGE-IMAGE-FINAL-116x150.jpeg 116w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/MYSTERY-SHOPPER-COVER-PAGE-IMAGE-FINAL.jpeg 1220w\" sizes=\"auto, (max-width: 231px) 100vw, 231px\" \/><\/a><br \/>Report 2: <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al-MYSTERY-SHOPPERS-REPORT-TNC-2020-178-27-August-2021.pdf\">Unlocking the Mystery Shopping Experiences of DDBHH Canadians in Wireless Service Retail Stores &#8211; PDF<\/a><br \/><\/strong><\/p>\n<p><strong><span style=\"color: #ffff00;\">Infographic 2 &#8211; Mystery Shoppers Experiences<\/span><br \/><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al-Mystery-Shoppers-Experiences-INFOGRAPHIC-2-TNC-2020-178-scaled.jpeg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-13893\" src=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/08\/DWCC-et-al-Mystery-Shoppers-Experiences-INFOGRAPHIC-2-TNC-2020-178-91x300.jpeg\" alt=\"\" width=\"178\" height=\"587\" \/><\/a><br \/><\/strong><\/p>\n<p>Infographic created by: <a href=\"https:\/\/www.facebook.com\/JBASergeant\">Jessica Sergeant\u00a0<\/a><\/p>\n<p><span style=\"color: #ffff00;\"><strong>CNSDB Supplementary document<\/strong><\/span><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/07\/CNSDB-Intervenor-and-SSPs-provided-by-WSPs-doc-Cover-Image.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-13875\" src=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/07\/CNSDB-Intervenor-and-SSPs-provided-by-WSPs-doc-Cover-Image-232x300.png\" alt=\"\" width=\"232\" height=\"300\" \/><\/a><\/p>\n<p style=\"text-align: left;\"><strong><span style=\"color: #ffff00;\">Supplementary Document 3 &#8211; CNSDB:<\/span><\/strong><\/p>\n<p><strong><span style=\"color: #ffffff;\">WORD &#8211;\u00a0<\/span><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/07\/CNSDB-Intervenors-SSPs-Provided-by-WSP-Companies-CRTC-2020-178-Supplementary-27-August-2021.docx\">Intervenors and SSP&#8217;s Provided by Wireless Service Provider (WSP) Companies &#8211; CNSDB<\/a><br \/><span style=\"color: #ffffff;\">PDF &#8211;<\/span> \u00a0\u00a0 \u00a0\u00a0<a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/07\/CNSDB-Intervenors-SSPs-Provided-by-WSP-Companies-CRTC-2020-178-Supplementary-27-August-2021.pdf\">Intervenors and SSP&#8217;s Provided by Wireless Service Provider (WSP) Companies &#8211; CNSDB<\/a><\/strong><\/p>\n<p><strong><span style=\"color: #ffff00;\">Reply Comments<\/span><\/strong><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/Reply-Document-Cover-PNG.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-13937\" src=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/Reply-Document-Cover-PNG-232x300.png\" alt=\"\" width=\"232\" height=\"300\" srcset=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/Reply-Document-Cover-PNG-232x300.png 232w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/Reply-Document-Cover-PNG-791x1024.png 791w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/Reply-Document-Cover-PNG-768x994.png 768w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/Reply-Document-Cover-PNG-1187x1536.png 1187w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/Reply-Document-Cover-PNG-1583x2048.png 1583w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/Reply-Document-Cover-PNG-116x150.png 116w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/Reply-Document-Cover-PNG.png 1700w\" sizes=\"auto, (max-width: 232px) 100vw, 232px\" \/><\/a><\/p>\n<p><strong><span style=\"color: #ffffff;\">PDF &#8211;\u00a0 \u00a0 \u00a0 \u00a0<\/span>Reply Comment document: <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/DWCC-et-al.-REPLY-to-INTERVENTIONS-CRTC-2020-178-12-October-2021-FINAL-4.pdf\" target=\"_blank\" rel=\"noopener\">DWCC et al. Reply Comments PDF<\/a><\/strong><\/p>\n<p><span style=\"color: #ffffff;\"><strong>WORD &#8211;\u00a0 <\/strong><\/span><strong>Reply Comment document: <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/DWCC-et-al.-REPLY-to-INTERVENTIONS-CRTC-2020-178-12-October-2021-FINAL-4.pdf\" target=\"_blank\" rel=\"noopener\">DWCC et al. Reply Comments WORD<\/a><\/strong><\/p>\n<p>Note: All photography for Report Cover Pages were taken by Deaf professional photographer <a href=\"https:\/\/www.facebook.com\/Nancy.Zavaglia.Photography\" target=\"_blank\" rel=\"noopener\">Nancy Zavaglia<\/a><\/p>\n<p><span style=\"color: #ffff00;\"><strong>Handy One-Stop Handout document that lists all of our Recommendations from our Interventions<\/strong><\/span><\/p>\n<p><strong><span style=\"color: #ffffff;\">PDF &#8211;\u00a0 \u00a0 \u00a0 \u00a0<\/span>\u00a0 One-Stop Reference Handout document as <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/DWCC-et-al-CRTC-2020-178-Recommendations-One-stop-Handout-FINAL.pdf\" target=\"_blank\" rel=\"noopener\">PDF<\/a><\/strong><\/p>\n<p><strong><span style=\"color: #ffffff;\">WORD &#8211;\u00a0 \u00a0<\/span> One-Stop Reference Handout document as <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2021\/10\/DWCC-et-al-CRTC-2020-178-Recommendations-One-stop-Handout-FINAL.docx\">WORD<\/a> (will automatically download doc)<\/strong><\/p>\n<p><span style=\"color: #ffff00;\"><strong>CRTC Issues RFI Questions on November 23, 2022\u00a0<\/strong><\/span><\/p>\n<p><strong>CRTC <\/strong><strong>Request for further information from interveners for TNC CRTC 2020-178 &#8211; <a href=\"https:\/\/crtc.gc.ca\/eng\/archive\/2021\/lt211123b.htm\" target=\"_blank\" rel=\"noopener\">EN<\/a><\/strong><\/p>\n<p><strong> CRTC Demande de renseignements suppl\u00e9mentaires des intervenants pour ACT CRTC 2020-178 &#8211;<a href=\"https:\/\/crtc.gc.ca\/fra\/archive\/2021\/lt211123b.htm\" target=\"_blank\" rel=\"noopener\">FR<\/a><\/strong><\/p>\n<p><span style=\"color: #ffff00;\"><strong>DWCC et al. Response in English \/ en Angalis for December 10, 2021<\/strong><\/span><\/p>\n<p>DWCC et al, along with all participating parties, was asked to answer a Request for Information from the CRTC, DWCC submitted its Reply to Questions 1 &#8211; 4,\u00a0 a separate document to respond to Q5, and two reports were requested from DWCC et al in Question 8.<\/p>\n<p>DWCC&#8217;s response was submitted in two documents, and each are available in both PDF and WORD formats :<br \/><br \/><strong>Questions 1-4 Response document:<\/strong><\/p>\n<p><strong><span style=\"color: #ffffff;\">PDF &#8211; \u00a0<\/span>\u00a0<\/strong> \u00a0\u00a0 \u00a0<strong><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Reply-to-Q1-Q4-Q8-Request-for-Information-TNC-2020-178-10-Dec-2021-Final.pdf\">DWCC Response to Q1-Q4<\/a><\/strong><\/p>\n<p><span style=\"color: #ffffff;\"><strong>WORD &#8211;\u00a0<\/strong><\/span> <strong>\u00a0<\/strong><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Reply-to-Q1-Q4-Q8-Request-for-Information-TNC-2020-178-10-Dec-2021-Final.docx\"><strong>DWCC Response to Q1-Q4<\/strong><\/a> (will automatically download doc)<br \/><br \/><strong>Question 5 document:<\/strong><\/p>\n<p><strong><span style=\"color: #ffffff;\">PDF &#8211;<\/span><\/strong> \u00a0\u00a0 \u00a0\u00a0<strong><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Reply-to-Q5-Request-for-Information-TNC-2020-178-10-Dec-2021-Final.pdf\">DWCC Response to Q5\u00a0<\/a><\/strong><\/p>\n<p><span style=\"color: #ffffff;\"><strong>WORD &#8211; <\/strong><\/span><strong><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Reply-to-Q5-Request-for-Information-TNC-2020-178-10-Dec-2021-Final.docx\">DWCC Response to Q5<\/a><\/strong> (will automatically download doc)<\/p>\n<p><strong>Question 8 report links &#8211; PDF only:\u00a0<br \/><\/strong><strong><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/CAD-ASC-Technology-Accessibility-FINAL-REPORT-BERMAN-EN.pdf\" target=\"_blank\" rel=\"noopener\">ENGLISH Report<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/CAD-ASC-Accessibilite\u0301-de-la-technologie-Rapport-FINAL-BERMAN-FR.pdf\" target=\"_blank\" rel=\"noopener\">FRENCH Report<\/a><br \/><\/strong><\/p>\n<p><strong><span style=\"color: #ffff00;\">DWCC et al. Responded Further Comments in the RFI Reply round for January 10, 2022\u00a0<\/span><br \/><\/strong><\/p>\n<p>All parties had a chance to respond to the replies by participating parties to the RFI Questions. Here are DWCC et al&#8217;s Further Comments to the RFI Replies. There is a cover letter and one document for each question available in PDF and WORD formats. We will group them in formats, with a note that all WORD documents, when clicked, will automatically download the doc file.<\/p>\n<p><strong>PDF&#8217;s<\/strong><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Further-Comments-Cover-Letter-10-January-2022.pdf\">Cover Letter &#8211; DWCC et al. Further Comments to RFI Replies &#8211; 10 January 2022<\/a><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Further-Comments-to-Responses-to-Q1-Requiring-Proof-of-Eligibility.pdf\">Further Comments to Replies to Q1 &#8211; Requiring Proof of Eligibility<\/a><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Further-Comments-to-Responses-to-Q2-Undue-Preference-Unreasonable-Disadvantage.pdf\" target=\"_blank\" rel=\"noopener\">Further Comments to Replies to Q2 &#8211; Undue Preference, Unreasonable Disadvantage<\/a><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Further-Comments-to-Responses-to-Q3-Throttling-Data-Speeds.pdf\">Further Comments to Replies to Q3 &#8211; Throttling Data Speeds<\/a><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Further-Comments-to-Responses-to-Q4-Zero-Rating-Replies.pdf\">Further Comments to Replies to Q4 &#8211; Zero Rating Replies<\/a><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Further-Comments-to-Responses-to-Q5-Replies-for-Forebearance.pdf\">Further Comments to Replies to Q5 &#8211; Forebearance<\/a><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Further-Comments-to-Responses-to-Q6-Adoption-of-Accessibility-Plan.pdf\">Further Comments to Replies to Q6 &#8211; Adoption of Accessibility Plans<\/a><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-Further-Comments-to-Responses-to-Q7-Zero-Rating-of-VRS.pdf\">Further Comments to Replies to Q7 &#8211; Zero Rating of Video Relay Services (VRS)<\/a><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/CNSDB-Further-Comments-to-Responses-to-Q1-Q3.pdf\">CNSDB&#8217;s Further Comments to Replies to Q1 &#8211; Q3<\/a><\/p>\n<p><strong>WORD documents (clicked links will download the document in MS WORD)<\/strong><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/CNSDB-Further-Comments-to-Responses-Q1-Q3-WORD.doc\">CNSDB&#8217;s Further Comments to Replies to Q1 &#8211; Q3 &#8211; WORD<\/a><br \/><br \/><strong>DWCC et al. Further Comments documents in WORD files &#8211;<em> COMING SOON!<\/em><\/strong><\/p>\n<p>Cover Letter &#8211; DWCC et al. Further Comments to RFI Replies &#8211; 10 January 2022 &#8211; WORD<br \/>Further Comments to Replies to Q1 &#8211; Requiring Proof of Eligibility &#8211; WORD<br \/>Further Comments to Replies to Q2 &#8211; Undue Preference, Unreasonable Disadvantage &#8211; WORD<br \/>Further Comments to Replies to Q3 &#8211; Throttling Data Speeds &#8211; WORD<br \/>Further Comments to Replies to Q4 &#8211; Zero Rating Replies &#8211; WORD<br \/>Further Comments to Replies to Q5 &#8211; Forebearance &#8211; WORD<br \/>Further Comments to Replies to Q6 &#8211; Adoption of Accessibility Plans &#8211; WORD<br \/>Further Comments to Replies to Q7 &#8211; Zero Rating of Video Relay Services (VRS) &#8211; WORD<\/p>\n<p><span style=\"color: #ffff00;\"><strong>CRTC Issues Disclosure<\/strong><\/span><\/p>\n<p><a href=\"https:\/\/crtc.gc.ca\/eng\/archive\/2022\/lt220204.htm?_ga=2.46848615.1775106911.1648174028-1541673938.1640055765\">CRTC Notification to Participating Parties &#8211; Feb 4, 2022<\/a><\/p>\n<p><a href=\"https:\/\/crtc.gc.ca\/eng\/archive\/2022\/lt220211.htm\">CRTC DIsclosure &#8211; February 11, 2022<\/a><\/p>\n<p>All parties could respond by February 25, 2022<\/p>\n<p><span style=\"color: #ffff00;\"><strong>DWCC Response to CRTC Disclosure PDF<\/strong><\/span><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/03\/DWCC-et-al.-TNC-2020-178-Further-Comments-25-February-2022.pdf\">DWCC et al. Further Comments Response to CRTC Disclosure on February 25, 2022<\/a><\/p>\n<p><strong><span style=\"color: #ffffff;\"><span style=\"color: #ffff00;\">COST APPLICATION COMMUNICATIONS <br \/><\/span><\/span><\/strong><span style=\"color: #ffffff;\"><span style=\"color: #ffff00;\"><span style=\"color: #000000;\"><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/TELUS-Answer-to-Costs-TNC-2020-178.pdf\" target=\"_blank\" rel=\"noopener\">Rogers Answer to Cost Applications for TNC 2020-178<\/a><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/TELUS-Answer-to-Costs-TNC-2020-178.pdf\" target=\"_blank\" rel=\"noopener\">Telus Answer to Cost Applications for TNC 2020-178<\/a><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/DWCC-Answer-to-Telus-and-Rogers-Reply-to-TNC-CRTC-2020-178-Cost-Application-01-June-2022.pdf\">DWCC&#8217;s Response to TELUS and Rogers about Cost Applications for TNC 2020-178<\/a><br \/><br \/><br \/><\/span><\/span><\/span><strong><span style=\"color: #ffffff;\">*************************************************<\/span><\/strong><\/p>\n<p><span style=\"color: #ffff00;\"><strong>OLDER POSTS BELOW<br \/><br \/><\/strong><\/span><\/p>\n<p><strong>Post dated 9 August 2020:<br \/><\/strong>(French follows &#8211; Le fran\u00e7ais suit)<br \/><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/tRq43o-GVCM\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><br \/>Transcript: <br \/><br \/>The CRTC has a proceeding (<a class=\"ext\" href=\"https:\/\/crtc.gc.ca\/eng\/archive\/2020\/2020-178.htm\" target=\"_blank\" rel=\"noopener noreferrer\">CRTC 2020-178<\/a>) that is investigating the issues of wireless accessibility for all persons with disabilities in Canada, and that includes those who are Deaf, Deaf-Blind and Hard of Hearing (DDBHH).<\/p>\n<p>Deaf Wireless Canada Consultative Committee &#8211; Comit\u00e9 pour les Services Sans fil des Sourds du Canada (DWCC-CSSSC), Canadian Association of the Deaf-Association des Sourds du Canada (CAD-ASC), and the Canadian National Society of the Deaf-Blind (CNSDB), are working together to ensure that current and future wireless plans are improved for choice, affordability and what is appropriate and accessible for DDBHH Canadians.<\/p>\n<p>DDBHH Canadians use more data on their wireless phones due to using their smartphones for video with sign language communications, or especially for those who are Deaf-Blind, wayfinding (GPS) to find their way around. Video communications means more data over the wireless connections. As a result, data packages are expensive. This is unfair because those who use sign language with video communications need fair costs for data packages. It is their right to have fair wireless data packages with accessibility with sign language communication.<\/p>\n<p>Thousands of DDBHH and their families, their colleagues, their co-workers and employers are impacted by these expensive wireless data packages.\u00a0<\/p>\n<p>We established 4 letter templates available on 4 separate web pages, for a simple &#8220;click &amp; send&#8221; to all the important people in web forms, as seen at this includeme.ca website: <a href=\"https:\/\/www.include-me.ca\/making-canada-accessible\/blog\/2020\/08\/wireless-accessibility-people-who-are-deaf-deaf-blind-and-hard\">https:\/\/www.include-me.ca\/making-canada-accessible\/blog\/2020\/08\/wireless-accessibility-people-who-are-deaf-deaf-blind-and-hard\u00a0<\/a><\/p>\n<p>If you would like to use one of these forms, all that you need to do is just to put your name and address, and click all the checkboxes to decide who will receive this letter. These letters will be automatically emailed to all the people that you check off.<\/p>\n<p><strong>However, the CRTC needs to have a copy of these emails also submitted to the record of the specific proceeding (CRTC 2020-178).<\/strong> Please be sure to submit a copy of your letter to CRTC by linking to\u00a0the CRTC 2020-178\u00a0<a class=\"ext\" href=\"https:\/\/services.crtc.gc.ca\/pub\/CommentForm\/Default-Defaut.aspx?lang=e&amp;EN=2020-178&amp;ET=N&amp;S=O&amp;PA=t&amp;PT=nc&amp;PST=a&amp;FN=\" target=\"_blank\" rel=\"noopener noreferrer\">webpage<\/a>.<br \/><br \/><span class=\"\">If you want visual video instructions for submitting your letter, please click on this video link: <\/span><span class=\"\"><a class=\"\" href=\"https:\/\/youtu.be\/GlwPaIh169g\">English Letters &amp; Documents<\/a><\/span><\/p>\n<p>The four letter webpage template links with 4 different choices of downloadable MS Word Doc letters are available in these links:<br \/><br \/>1 &#8211; <br \/><br \/>2 &#8211; <br \/><br \/>3 &#8211; <br \/><br \/>4 &#8211; <br \/><br \/>Thank you for writing the Canadian Radio-television and Telecommunications Commission (CRTC) and other decision makers. It is important to tell them that inexpensive, unlimited data accessibility plans with no limits are necessary for the Deaf, Deaf-Blind and Hard of Hearing community. It\u2019s time for wireless services to become accessible! Thank you for helping to make this change.<\/p>\n<p>\/\/<br \/><br \/>Le CRTC a cr\u00e9\u00e9 une instance publique (<a class=\"ext\" href=\"https:\/\/crtc.gc.ca\/fra\/archive\/2020\/2020-178.htm\" target=\"_blank\" rel=\"noopener noreferrer\"><u>CRTC 2020-178)<\/u><\/a>\u00a0afin d\u2019\u00e9tudier la probl\u00e9matique de l\u2019accessibilit\u00e9 aux services sans fil pour toutes les personnes ayant un handicap au Canada, et cela concerne aussi les personnes qui sont Sourdes, Sourdes-aveugles et malentendantes (SSAM).<\/p>\n<p>Le Comit\u00e9 consultatif pour les Services Sans fil des Sourds du Canada &#8211; Deaf Wireless Canada Consultative Committee (<strong>CSSSC- DWCC<\/strong>), L\u2019Association des Sourds du Canada &#8211; Canadian Association of the Deaf (<strong>ASC-CAD<\/strong>), et le Canadian National Society of the Deaf-Blind (<strong>CNSDB<\/strong>), travaillent ensemble pour veiller \u00e0 ce que les forfaits sans fil actuels et futurs soient am\u00e9lior\u00e9s en termes de choix et d\u2019abordabilit\u00e9 et de ce qui est appropri\u00e9 et accessible pour les Canadiens SSAM.\u00a0<\/p>\n<p>Les Canadiens SSAM utilisent plus de donn\u00e9es sur leurs t\u00e9l\u00e9phones sans fil car ils utilisent leurs t\u00e9l\u00e9phones intelligents pour des communications vid\u00e9o en langue des signes, ou en particulier pour ceux qui sont sourds-aveugles, pour des applications d&#8217;orientation (GPS) afin de trouver leur chemin. Les communications vid\u00e9o sont gourmandes en termes de donn\u00e9es sur les connexions sans fil, ce qui fait en sorte que les forfaits de donn\u00e9es co\u00fbtent cher. C&#8217;est injuste parce que ceux qui utilisent la langue des signes avec les communications vid\u00e9o ont besoin de co\u00fbts \u00e9quitables pour les forfaits de donn\u00e9es. C&#8217;est leur droit d&#8217;avoir des forfaits de donn\u00e9es sans fil \u00e9quitables qui tiennent compte de l&#8217;accessibilit\u00e9 pour les communications en langue des signes.<\/p>\n<p>Des milliers de SSAM et leurs familles, leurs coll\u00e8gues et employeurs sont touch\u00e9s par ces forfaits de donn\u00e9es sans fil trop co\u00fbteux.\u00a0<\/p>\n<p>Nous avons cr\u00e9\u00e9 4 mod\u00e8les de lettres qui sont disponibles sur 4 pages internet s\u00e9par\u00e9es, pour un simple \u00abclic et envoi\u00bb \u00e0 toutes les personnes importantes dans les formulaires Web, comme on le voit sur ce site Web, includeme.ca: <a href=\"https:\/\/www.include-me.ca\/making-canada-accessible\/blog\/2020\/08\/wireless-accessibility-people-who-are-deaf-deaf-blind-and-hard\">https:\/\/www.include-me.ca\/making-canada-accessible\/blog\/2020\/08\/wireless-accessibility-people-who-are-deaf-deaf-blind-and-hard<\/a><\/p>\n<p>Si vous souhaitez utiliser l&#8217;un de ces formulaires, il vous suffit de mettre votre nom et votre adresse et de cliquer sur toutes les cases \u00e0 cocher pour d\u00e9cider qui recevra cette lettre. Ces lettres seront automatiquement envoy\u00e9es par e-mail \u00e0 toutes les personnes que vous cochez. Choisissez-en une et ensuite cliquez pour pouvoir les envoyer sous forme de courriel.\u00a0<\/p>\n<p><strong>Le CRTC doit avoir une copie de ces courriels \u00e9galement soumise \u00e0 cette instance publique sp\u00e9cifique<\/strong> <strong>(CRTC 2020-178).<\/strong> Veuillez donc vous assurer de soumettre une copie de votre lettre au CRTC en cliquant sur la\u00a0<a class=\"ext\" href=\"https:\/\/services.crtc.gc.ca\/pub\/CommentForm\/Default-Defaut.aspx?EN=2020-178&amp;ET=N&amp;S=O&amp;PA=t&amp;PT=nc&amp;PST=a&amp;FN=&amp;lang=fr\" target=\"_blank\" rel=\"noopener noreferrer\"><u>page internet<\/u><\/a>\u00a0du CRTC 2020-178.<\/p>\n<p>Si vous d\u00e9sirez avoir des instructions vid\u00e9o sur comment soumettre votre lettre, SVP cliquer sur ce lien vid\u00e9o :\u00a0<a class=\"ext\" href=\"https:\/\/youtu.be\/fcnK7n1zE7c\" target=\"_blank\" rel=\"noopener noreferrer\"><u>Lettres et documents fran\u00e7ais<\/u><\/a><\/p>\n<p>Les liens du mod\u00e8le de page Web \u00e0 quatre lettres avec 4 choix diff\u00e9rents de lettres MS Word Doc t\u00e9l\u00e9chargeables sont disponibles dans ces liens:<\/p>\n<p>1 &#8211; <\/p>\n<p>2 &#8211; <\/p>\n<p>3 &#8211; <\/p>\n<p>4 &#8211; <a href=\"http:\/\/bit.ly\/soutiendelapartd\u2019unalli\u00e9non-sourd\">Une lettre de soutien de la part d\u2019un alli\u00e9 non-Sourd<\/a><\/p>\n<p>Merci d&#8217;avoir \u00e9crit au Conseil de la radiodiffusion et des t\u00e9l\u00e9communications Canadiennes et aux autres d\u00e9cideurs. Il est important de leur dire que des plans d&#8217;accessibilit\u00e9 aux donn\u00e9es peu co\u00fbteux, illimit\u00e9s et sans limites sont n\u00e9cessaires pour la communaut\u00e9 des sourds, des sourds-aveugles et des malentendants. Il est temps que les services sans fil deviennent accessibles! Merci d&#8217;avoir contribu\u00e9 \u00e0 faire ce changement.<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>19 August 2020, last update: Updated: 27 August 2021 Remarque : Les documents soumis au CRTC ACT 2020-178 sont soumis en anglais seulement.Note: Documents submitted to CRTC TNC 2020-178 are submitted in English only. DWCC et al. submitted a total\u2026<\/p>\n<p class=\"continue-reading-button\"> <a class=\"continue-reading-link\" href=\"https:\/\/www.deafwireless.ca\/index.php\/2020\/08\/19\/wireless-accessibility-crtc2020178-accessibilitesansfil\/\">Read More<i class=\"crycon-right-dir\"><\/i><\/a><\/p>\n","protected":false},"author":2,"featured_media":13887,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13858","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wireless"],"_links":{"self":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/posts\/13858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/comments?post=13858"}],"version-history":[{"count":57,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/posts\/13858\/revisions"}],"predecessor-version":[{"id":14143,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/posts\/13858\/revisions\/14143"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/media\/13887"}],"wp:attachment":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/media?parent=13858"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/categories?post=13858"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/tags?post=13858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}