{"id":14087,"date":"2022-07-01T22:26:38","date_gmt":"2022-07-02T05:26:38","guid":{"rendered":"https:\/\/www.deafwireless.ca\/?p=14087"},"modified":"2024-01-29T18:44:51","modified_gmt":"2024-01-30T02:44:51","slug":"canada-vrs-review-tnc-crtc-2021-102","status":"publish","type":"post","link":"https:\/\/www.deafwireless.ca\/index.php\/2022\/07\/01\/canada-vrs-review-tnc-crtc-2021-102\/","title":{"rendered":"Canada VRS Review: TNC CRTC 2021-102"},"content":{"rendered":"\n\n\n<p><strong>March 11, 2021<\/strong> &#8211; CRTC launched and opened its investigation reviewing <em><a href=\"https:\/\/srvcanadavrs.ca\/en\/about\/\">SRV Canada VRS<\/a><\/em><br \/><br \/><a href=\"https:\/\/crtc.gc.ca\/eng\/archive\/2021\/2021-102.htm\"><strong>EN<\/strong><\/a> &#8211; <strong>TNC CRTC 2021-102: Review of Video Relay Service<\/strong><br \/><a href=\"https:\/\/crtc.gc.ca\/fra\/archive\/2021\/2021-102.htm\"><strong>FR<\/strong><\/a> &#8211;\u00a0 <strong>ACT CRTC 2021-102: Examen du service de relais vid\u00e9o<\/strong><\/p>\n<p><strong>Remarque :<\/strong>\u00a0Les documents soumis au\u00a0<a href=\"https:\/\/crtc.gc.ca\/fra\/archive\/2021\/2021-102.htm\"><strong>CRTC ACT 2021-102 <\/strong><\/a>sont soumis en\u00a0<strong>anglais seulement<\/strong>.<br \/><strong>Note:\u00a0<\/strong>Documents submitted to\u00a0<a href=\"https:\/\/crtc.gc.ca\/eng\/archive\/2021\/2021-102.htm\"><strong>CRTC TNC 2021-102<\/strong><\/a>\u00a0are submitted in English only.<\/p>\n<p>The Deaf Wireless Canada Consultative Committee (<strong>DWCC<\/strong>) submitted its intervention for the first Review of VRS in Canada on <strong>May 11, 2021<\/strong>.\u00a0 <br \/><br \/>Documents were submitted by Jeffrey Beatty, DWCC&#8217;s VRS Technical Consultant Lead:<\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/DWCC-Intervention-TNC-CRTC-2021-102.pdf\" target=\"_blank\" rel=\"noopener\">Intervention PDF\u00a0<\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/DWCC-Intervention-TNC-CRTC-2021-102.doc\" target=\"_blank\" rel=\"noopener\">Intervention WORD<\/a> (click will download)<\/p>\n<p><strong>Addendums to answer Q9 &#8211; Q11 in more depth:<\/strong><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/DWCC-Addendum-Q9-Q11-TNC-CRTC-2021-102.pdf\" target=\"_blank\" rel=\"noopener\">Addendum PDF<\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/DWCC-Addendum-Q9-Q11-TNC-CRTC-2021-102.doc\" target=\"_blank\" rel=\"noopener\">Addendum WORD<\/a> (click will download)<\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/DWCC-Intervention-TNC-2021-102-Cover-Page.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-14093\" src=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/DWCC-Intervention-TNC-2021-102-Cover-Page-231x300.png\" alt=\"\" width=\"231\" height=\"300\" srcset=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/DWCC-Intervention-TNC-2021-102-Cover-Page-231x300.png 231w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/DWCC-Intervention-TNC-2021-102-Cover-Page-116x150.png 116w, https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/07\/DWCC-Intervention-TNC-2021-102-Cover-Page.png 466w\" sizes=\"auto, (max-width: 231px) 100vw, 231px\" \/><\/a><\/p>\n<p>For the Reply Phase, the DWCC partnered up to support and collaborate with Canadian Deaf-Blind Collective for Video Relay Services (<strong>CDBC.VRS<\/strong>). The CDBC.VRS is a partnership between the Canadian National Society of the Deaf-Blind (<strong><a href=\"http:\/\/deafblindcanada.ca\" target=\"_blank\" rel=\"noopener\">CNSDB<\/a><\/strong>) and the Deaf-Blind Planning Committee (<strong>DBPC<\/strong>).<\/p>\n<p>The joint group is merged as <span style=\"color: #ffff00;\">CDBC.VRS-DWCC<\/span> .\u00a0 A team of 17 contributors: writers; consultants; and analysts worked jointly on the documents as follows:<br \/><br \/>1) Reply to Interventions<\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/11-CDBC.VRS-DWCC-Cover-Letter-Reply-to-Interventions-08-August-2022.pdf\" target=\"_blank\" rel=\"noopener\">Cover Letter for Reply to Interventions<\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/10-CDBC.VRS-DWCC-TNC-2021-102-Reply-to-Intervention-08-August-2022.pdf\">Reply to Interventions\u00a0<\/a><\/p>\n<p>2) CDBC.VRS-DWCC&#8217;s Comments and analysis of CAV&#8217;s Answers to the <a href=\"https:\/\/crtc.gc.ca\/eng\/archive\/2021\/lt210311.htm\">CRTC&#8217;s RFI (11 March 2021)<\/a>\u00a0<br \/>Below are links attaching the files when they are filed with the CRTC, the first set are the PDF files, and the WORD files are found on this separate <a href=\"https:\/\/www.deafwireless.ca\/index.php\/2022\/08\/10\/cdbc-vrs-documents\/\">webpage<\/a>:<\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/0-CDBC.VRS-DWCC-Cover-Letter-Comments-on-CAVs-Answers-to-CRTC-RFI-08-August-2022.pdf\" target=\"_blank\" rel=\"noopener\">Cover Letter: CDBC.VRS-DWCC&#8217;s Comments and Analysis on CAV&#8217;s Answers to CRTC&#8217;s RFI<\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/1-Category-1-CDBC.VRS-DWCC-Comments-on-CAV-RFI-Answers-to-Q1-5-08-August-2022.pdf\" target=\"_blank\" rel=\"noopener\">Category 1 : <span style=\"font-weight: 400;\">Governance structure and mandate<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/2-Category-2-CDBC.VRS-DWCC-Comments-on-CAV-RFI-Answers-to-Q6-13-08-August-2022.pdf\" target=\"_blank\" rel=\"noopener\">Category 2 : <span style=\"font-weight: 400;\">Architecture, operations, and technical requirements<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/3-Category-3-CDBC.VRS-DWCC-Comments-on-CAV-RFI-Answers-to-Q14-18-08-August-2022-ver.2.pdf\" target=\"_blank\" rel=\"noopener\">Category 3 : Services<\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/4-Category-4-CDBC.VRS-DWCC-Comments-on-CAV-RFI-Answers-to-Q19-21-08-August-2022.pdf\" target=\"_blank\" rel=\"noopener\">Category 4 : Policies<\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/5-Category-5-CDBC.VRS-DWCC-Comments-on-CAV-RFI-Answers-to-Q22-27-08-August-2022-table-fix.pdf\" target=\"_blank\" rel=\"noopener\">Category 5 : User engagement, feedback &amp; support\u00a0<\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/6-Category-6-CDBC.VRS-DWCC-Comments-on-CAV-RFI-Answers-to-Q28-31-08-August-2022.pdf\" target=\"_blank\" rel=\"noopener\">Category 6 : Quality of Service Standards and Metrics<\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/7-Category-7-CDBC.VRS-DWCC-Comments-on-CAV-RFI-Answers-to-Q32-35-08-August-2022-.pdf\">Category 7 : Education, Outreach and Public Awareness<\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/8-Category-8-CDBC.VRS-DWCC-Comments-on-CAV-Answers-to-CRTC-RFI-on-Q36-08-August-2022-.pdf\" target=\"_blank\" rel=\"noopener\">Category 8 : Others<\/a><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/08\/9-Document-9-CDBC.VRS-DWCC-CAV-Budget-Proposed-Deaf-Blind-Accessibility-Costs.-08-August-2022.pdf\">Addendum Document 9 : CDBC.VRS-DWCC CAV Budget Analysis and Proposal<\/a><\/p>\n<p><strong>DWCC&#8217;s Virtual Discussion Appearance is here:<\/strong> <br \/><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/mfd5nI-_t5k?si=k6eIN57_-OXLO6Af\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/DWCC-Final-Reply-Virtual-Discussions-19-October-2023-2.pdf\">DWCC&#8217;s Final Reply Submission in response to the Virtual Discussion &#8211; English<\/a><\/p>\n<p><strong>DWCC&#8217;s Final Reply Submission in response to the Virtual Discussion &#8211; ASL:<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/jAn6zz4UiJQ?si=mBCiHv2EqwKhnny6\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><strong>DWCC&#8217;s 2 Procedural letters are available:<\/strong><\/p>\n<p>Letter 1 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2023\/12\/29-March-2021-CAD-ASC-et-al-Procedural-Response-to-CAV-Letter-of-Extension-2021-102.pdf\">29 March 2021<\/a><br \/>Letter 2 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2023\/12\/17-November-2023-DWCC-Reply-to-CDGM-TNC-2021-102-Procedural-Request-for-Cost-Application.pdf\">17 November 2023<\/a><\/p>\n<p>Below are PDF links to our collaborator CDBC.VRS Collective&#8217;s initial docs and interventions:\u00a0<br \/><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/12\/CDBC.VRS-INTERVENTION-TNC-2021-102-May-16-2022.pdf\">CDBC.VRS Intervention for TNC 2021-102<\/a><br \/><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/12\/CDBC.VRS-Cover-Letter-for-Report-TNC-2021-102-May-16-2022.pdf\">CDBC.VRS Cover Letter for Survey Report for TNC 2021-102<\/a><br \/><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2022\/12\/CDBC.VRS-REPORT-TNC-2021-102-May-16-2022.pdf\">CDBC.VRS Survey Report for TNC 2021-102<\/a><br \/><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/CDBC.VRS-Cover-Letter-TNC-2021-102-Survey-Analysis-Appendix-D-E-F-29-July-2022-.pdf\">CDBC.VRS Cover Letter for Survey Report Appendixes D, E, F<\/a><br \/><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/CDBC.VRS-TNC-2021-102-Survey-Analysis-APPX-D-29-July-2022.pdf\">Survey Report Appendix D<\/a><br \/><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/CDBC.VRS-TNC-2021-102-Survey-Analysis-APPX-E-29-July-2022.pdf\">Survey Report Appendix E<\/a><br \/><br \/><a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/CDBC.VRS-TNC-2021-102-Survey-Analysis-APPX-F-29-July-2022.pdf\">Survey Report Appendix F<\/a><\/p>\n<p>All <strong>CDBC.VRS<\/strong> procedural letters are available in this list:<br \/>Letter 1 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/04-June-2021-CDBC-Procedural-Request-for-Change-of-Date-for-CRTC-2021-102-Final.pdf\">June 4, 2021<\/a><br \/>Letter 2 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/16-August-2021-CDBC.VRS-Procedural-Update-CRTC-2021-102.pdf\">August 16, 2021<\/a><br \/>Letter 3 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/19-May-2022-CDBC.VRS-Procedural-Request-TNC-2021-102.pdf\">May 19, 2022<\/a><br \/>Letter 4 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/08-June-2022-CDBC.VRS-Procedural-Request-TNC-2021-102.pdf\">June 8, 2022<\/a><br \/>Letter 5 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/25-July-2022-CDBC.VRS-Procedural-Request-CRTC-2021-102.pdf\">July 25, 2022<\/a><br \/>Letter 6 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/CDBC.VRS-DWCC-TNC-2021-102-Response-to-CDGM-18-Aug-2022-3.pdf\">August 18, 2022<\/a><br \/>Letter 7 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/10-November-2023-CDBC.VRS-Cost-Application-Procedural-document.pdf\">November 10, 2023<\/a><br \/>Letter 8 &#8211; <a href=\"https:\/\/www.deafwireless.ca\/wp-content\/uploads\/2024\/01\/17-November-2023-CDBC.VRS-Cost-Application-Procedural-Letter.pdf\">November 17, 2023<\/a><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code><\/code><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>March 11, 2021 &#8211; CRTC launched and opened its investigation reviewing SRV Canada VRS EN &#8211; TNC CRTC 2021-102: Review of Video Relay ServiceFR &#8211;\u00a0 ACT CRTC 2021-102: Examen du service de relais vid\u00e9o Remarque :\u00a0Les documents soumis au\u00a0CRTC ACT\u2026<\/p>\n<p class=\"continue-reading-button\"> <a class=\"continue-reading-link\" href=\"https:\/\/www.deafwireless.ca\/index.php\/2022\/07\/01\/canada-vrs-review-tnc-crtc-2021-102\/\">Read More<i class=\"crycon-right-dir\"><\/i><\/a><\/p>\n","protected":false},"author":2,"featured_media":14093,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"two_page_speed":[],"footnotes":""},"categories":[41],"tags":[],"class_list":["post-14087","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vrs"],"_links":{"self":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/posts\/14087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/comments?post=14087"}],"version-history":[{"count":75,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/posts\/14087\/revisions"}],"predecessor-version":[{"id":14396,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/posts\/14087\/revisions\/14396"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/media\/14093"}],"wp:attachment":[{"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/media?parent=14087"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/categories?post=14087"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.deafwireless.ca\/index.php\/wp-json\/wp\/v2\/tags?post=14087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}