DWCC et al submits to TNC 2018-246: Telecom Sales Practices

DWCC et al submitted 3 documents to the CRTC in the proceeding  TNC 2018-246: Investigation into the retail sales practices of Canada’s large telecommunication carriers

DWCC et al joint intervention team includes the following 4 organizations:

August 30, 2018

The first procedural letter about No ASL and LSQ Equal Participation in Phase 2 Public Survey on Telecom Sales Practices:
1 – DWCC et al TNC 2018-246 – No ASL and LSQ Equal Participation – 30 August 2018.-FINAL

The second procedural letter is about when to submit our survey according to the proceeding’s timeline:
2 – TNC 2018-246 Procedural Letter & Survey Timeline – FINAL

The third and final document submitted was the first intervention to get us in as a participating panel of Deaf, Deaf-Blind and Hard of hearing Canadians share our community members’ experiences and stories.

3 – DWCC et al TNC 2018-246 First Intervention-FINAL2

4 – REPORT – Telecom Sales Experiences of Deaf, Deaf-Blind, and Hard of Hearing Canadians

PUBLIC HEARING – APPEARANCE DATE: October 22, 2018 – AGENDA
CPAC LINK 

5 – SEATING PLAN – 22 October 2018

6 – LISA’s INTRODUCTION – 22 October 2018

7 – PRESENTATION – 22 October 2018

8 – HANDOUT – 22 October 2018

9 – TRANSCRIPT – EN – 22 October 2018

10 – TRANSCRIPT – FR – 22 October 2018

11 – VIDEO courtesy of CPAC – ASL only:  timestamp begin DWCC et al appearance at: 2:48:11

CPAC SPECIAL – CRTC Hearing – October 22, 2018 (Part 1 of 2) – CRTC Hearing on Telecommunications Sales Practices

Captioned video coming soon – thank you for your patience.

12 – FINAL FORMATTED SURVEY ANALYSIS REPORT with consistency – ARIAL font PDF

13 – UNDERTAKING – 01 November 2018

14 – FINAL INTERVENTION – 08 November 2018

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