Call for comments – Development of a regulatory policy for closed captioning provided by online streaming undertakings
After encouragement from industry consumer groups, DWCC stepped up to participate fully in its first CRTC Broadcasting proceeding (BNC) CRTC 2024-137:
EN – https://crtc.gc.ca/eng/archive/2024/2024-137.htm
FR – https://crtc.gc.ca/fra/archive/2024/2024-137.htm
Procedural Letters
#1 – DWCC – 16 August 2024 – Request to participate by undertaking a survey to make a fulsome record, considering as of August 9 there were only 9 participants in the proceeding and not many were from the Deaf, Deaf-Blind, and Hard of hearing community, the very consumer group of captioning.
#2 – CNSDB – 22 August 2024 – CNSDB supports DWCC’s above Letter of Extension/Request of Survey
#3 – DBPC – 22 August 2024 – DBPC supports DWCC’s above Letter of Extension/Request of Survey
CRTC Response
10 September 2024 CRTC granted extension with establishment of deadlines
Further Procedural Letters
#4 – CNSDB – 05 November 2024 – CNSDB requests an extension for Deaf-Blind to get assistance from Intervenors to complete the survey
#5 – DBPC – 06 November 2024 – DBPC Response to CDGM’s Reply to CNSDB’s Procedural Extension Request
#6 – DBPC – 10 November 2024 Letter of Support for CNSDB’s Extension Request for the Survey
#7 – DWCC et al – 11 November 2024 – Letter of Support for Forum of Research and Policy in Communications (FRPC) with suggested dates and timelines
CRTC Response
18 November 2024 CRTC granted additional time for Deaf-Blind to participate fully in survey with intervenor support & issues new final deadlines for report submission and Reply to Interventions (29 January 2025)
Proceeding Submissions – all can be seen at DWCC et al submissions link here
EN: 01 November 2024 – DWCC et al. Intervention
FR: 01 novembre 2024 – CSSSC et al Intervention
Cover Letter for Survey Analysis
Survey Analysis Report
Infographic Poster PDF